You can reset your password at any time by following the below steps:
- Open the Gridwise App
- Tap Sign in
- Tap Forgot password?
- Enter the email address that is set up with your Gridwise Account
- Tap Submit
- Close Gridwise and go to your email
Open your email address and find the password reset email:
- Find the reset email this would be sent from firstname.lastname@example.org with the subject "Reset password instructions"
- Click the reset link (please note the link will expire 4 hours after requested)
- Enter your new password in both fields in the reset screen
- Tap Change My Password
- Open up the Gridwise app and sign in with your new password
Having trouble resetting your password?
- Check your spam and junk folders for our email
- Add email@example.com to your contacts and request a new reset link